Police Enquiry Officer

5 days ago


Honiton, Devon, United Kingdom Dorset Police Full time

About the Role

The Police Enquiry Officer will be the first point of contact for reported crimes and incidents of a policing nature coming to the front offices and via 101 and other non-urgent means.

Key Responsibilities

  • Providing an initial response to a wide range of enquiries from the public and other agencies.
  • Receiving and recording information appropriately and accurately.
  • Dealing supportively and reassuringly with witnesses, victims, and the general public escalating to other police resources where appropriate.

Requirements

  • Proven customer focus approach.
  • Excellent communication skills, including experience of dealing with conflict.
  • Ability to work under challenging and difficult circumstances.
  • Effective team working skills.

Training and Support

  • Initial induction course, including training at Police Headquarters, Middlemoor, Exeter.
  • Ongoing support and mentoring, including with IT and systems.

Benefits

  • Competitive salary with yearly increments.
  • 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
  • Access to heavily subsidised gym membership.


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