Customer Service Representative

6 days ago


Welwyn Garden City, Hertfordshire, United Kingdom Reed Full time

Administrative Support Role

This is a full-time office-based position with a local provider on a temporary basis. The role is based in a friendly team office environment with free parking.

This opportunity offers the chance to progress within the organisation.

Key Responsibilities:

  • Making outbound calls to customers to arrange periodic servicing or repair of equipment in their homes
  • Booking deliveries and arranging for couriers to collect equipment
  • Responding to customer inquiries and resolving issues
  • Completing administrative tasks, including paperwork and data entry

Requirements:

  • Excellent communication and interpersonal skills
  • High level of attention to detail
  • A patient and empathetic approach to customer interactions
  • Ability to work in a fast-paced office environment

Working Hours:

  • Monday to Friday, 8am to 4pm
  • Annual salary equivalent is £23,500 - £12.02 per hour


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