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Customer and Trading Manager

2 months ago

ChesterleStreet, Durham, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly skilled and motivated Customer and Trading Manager to join our team at Sainsbury's. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our convenience stores, delivering exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage the day-to-day operations of the store, including staff management, inventory control, and customer service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
  • Lead and motivate a team of colleagues to achieve business objectives and provide excellent customer service.
  • Collaborate with the Store Manager to develop and implement store plans, including shift patterns, product availability, and busy times.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
What We Offer

We offer a competitive salary, dependent on experience, as well as a range of benefits, including:

  • Condensed working - work your hours flexibly over 4 days
  • Discount card - 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
  • Free food and hot drinks provided for colleagues in all our stores
  • Generous holiday entitlement, maternity and paternity leave
  • Pension - we'll match 4-7% of your pension contributions
  • Sainsbury's share scheme - build up an investment at discounted rates
  • Wellbeing support - access to emotional support, counselling, legal, and financial advice
  • Colleague networks - link with like-minded people to help fulfil your potential
  • Cycle to Work scheme - hire a new bike and cycling equipment, saving on tax and NI
  • Special offers on gym memberships, restaurants, holidays, retail vouchers, and more
Requirements

To be successful in this role, you will need:

  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience in retail management or a related field
  • Ability to work flexibly, including evenings and weekends
What's Next?

If you're a motivated and experienced retail professional looking for a new challenge, please click 'apply' to start your Sainsbury's journey.