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Interim Director, Commercial Programmes and Delivery
2 months ago
Interim Director, Commercial Programmes & Delivery
The Opportunity
We are seeking an experienced Interim Director to lead our Commercial Programmes & Delivery team. As a key member of our leadership team, you will be responsible for driving commercial growth and expansion across our diverse portfolio of products and services.
Key Responsibilities
- Lead the delivery of high-quality, commercially valuable programmes and products, ensuring accessibility for members, clients, and the public, while focusing on sustainable profitability.
- Manage a team of 4 direct reports and a larger team underneath, providing guidance and support to ensure excellent product and service delivery.
- Manage costs to support excellent product and service delivery, driving margin performance, and expanding sales support across the organisation.
- Optimise income-generating areas through strategies such as bundling, upselling, and cross-selling across UK and international markets.
- Implement cutting-edge digital technologies and platforms to enhance the digital-first approach, delivering strong commercial value and customer support.
- Identify business opportunities and partnerships; develop, close, and manage sales and business solutions.
- Ensure programme delivery excellence, focusing on ROI, customer satisfaction, and driving digital, print, and in-person learning.
- Develop go-to-market strategies for our products and services, in close collaboration with Communications and Marketing teams to maximise revenue opportunities.
Requirements
The ideal candidate will have strong experience in commercial strategy and programme management, with a focus on marketing and bringing products to market effectively. They will need to collaborate closely with the marketing team, helping implement new channel strategies and drive innovation in alignment with our ambitious growth targets.
A strong project management capability to develop and implement clear and effective 'go to market' strategies, as well as experience of customer service excellence gained in a commercial environment through the creation and implementation of SLAs, are also key to achieving the objectives of this role.
The successful candidate will be an experienced interim, with proven experience in a senior commercial role, ideally within a professional body. They will have experience in both matrix and direct line management of senior roles, through clear objectives and reporting mechanisms to ensure effective leadership.
They will be able to effectively interim manage a motivated team, proactively supporting them in their own personal development and career progression. They will have experience in taking an intrapreneurial approach in the identification, evaluation, and launch of business opportunities.
They will be a strategic thinker who sees opportunities for product growth and commercial optimisation gained in both UK and International markets. They will have experience in managing a budget of ca £11mln or bigger, and be able to drive P&L through cost management and margin growth to maximise financial returns while maintaining quality at all times.
They will be able to represent the organisation at the highest level and effectively deliver partnerships with a range of internal and external stakeholders.
About Us
FJWilson Talent Services is a professional recruitment business, dedicated to serving our clients and candidates with excellence. We are committed to fostering an inclusive and supportive culture, ensuring a workplace where everyone can be themselves and thrive.
We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for the role advertised.
