IT Support Specialist

4 weeks ago


Taunton, Somerset, United Kingdom Searchability Full time
About the Role

We are seeking an experienced IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' IT systems are running smoothly.

Key Responsibilities
  • Provide technical support to clients via phone, email, and remote desktop
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain computer systems, software, and network equipment
  • Develop and implement technical solutions to improve the efficiency and effectiveness of our clients' IT systems
  • Collaborate with other technical teams to resolve complex technical issues
Requirements
  • 3+ years of experience in IT support or a related field
  • Strong knowledge of computer systems, software, and network systems
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong communication and interpersonal skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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