IT Support Specialist

2 weeks ago


Taunton, Somerset, United Kingdom Albert Goodman Full time
Job Title: IT Help Desk, IT Support

At Albert Goodman, we are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and clients, troubleshooting hardware and software issues, and contributing to the development of policies and procedures.

Key Responsibilities:

  • Provide technical support to employees and clients via phone, email, and in-person
  • Troubleshoot hardware and software issues, including desktops, laptops, and mobile devices
  • Contribute to the development of policies and procedures related to IT support
  • Collaborate with other teams to resolve technical issues and improve IT services
  • Stay up-to-date with advancements in technology and recommend new tools and processes to improve IT support

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and training
  • A dynamic and supportive work environment
  • The chance to work with a diverse range of clients and employees
  • Access to a range of employee benefits, including a pension scheme, life assurance, and an employee assistance program

About Us:

Albert Goodman is a firm of Chartered Accountants, Tax Consultants, and Financial Planners, providing high-quality advice to over 5,000 local and national businesses and individuals. We are committed to encouraging equality, diversity, and inclusion amongst our people and welcome applicants who can bring new perspectives and experiences to our team.



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