Compliance Officer

2 weeks ago


South Ockendon, Thurrock, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

We are seeking an experienced Compliance Officer to join our team at Ecclesiastical Insurance Group. As a Compliance Officer, you will play a critical role in ensuring that our business operations are in line with regulatory requirements and industry standards.

Key Responsibilities:
  • Conduct internal audits and monitoring to ensure compliance with regulatory requirements, including Consumer Duty and Fair Value.
  • Support the completion of local monitoring plans and ensure that all compliance-related tasks are completed in a timely manner.
  • Carry out administration tasks within the compliance team, including maintaining accurate records and ensuring that all compliance-related documentation is up-to-date.
  • Promptly report any identified regulatory breaches in line with internal procedures and escalate findings to the Compliance Manager.
  • Monitor and escalate findings to the Compliance Manager in respect of complaints, customer feedback, or other monitoring activities.
  • Support the business with the review of core processes to ensure up-to-date compliance and identify areas for improvement.
  • Monitor contract performance standards for the business and maintain the product oversight and Governance documentation, including Fair Value.
  • Carry out and monitor sub-agents and ensure that all compliance-related tasks are completed in a timely manner.
  • Ensure that your Continuing Professional Development (CPD) is actively maintained through various learning methods and record accurately.
  • Attend Group company conferences and events where relevant and maintain a well-respected image, creating and maintaining high-level relationships with all major suppliers, customers, and insurers.
  • Work closely and communicate regularly with all staff to achieve all goals and establish a 'lead by example' representation.
Knowledge, Skills, and Experience:
  • Proven compliance experience within the UK Insurance Industry (Essential).
  • Highly organized individual with excellent customer service ability.
  • Proven Excel and Word experience.
  • Strong communications skills and ability to work well within a team.
  • Reside within a reasonable commute to our offices and willing to travel to other Ecclesiastical Insurance Group offices when required.
What We Offer:
  • A competitive salary and benefits package.
  • Hybrid working arrangement.
  • Competitive Personal Pension.
  • Bonus scheme.
  • 22 days annual leave plus bank holidays.
  • An array of health and wellbeing benefits, including private healthcare.
  • Volunteer day.
  • Onsite parking.
  • Full study support and study leave to complete insurance industry professional qualification.
  • EAP Scheme.

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