Store Manager

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom JD Sports Full time
Job Description

Job Title: Store Manager

Job Summary:

We are seeking an experienced and motivated Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for overseeing daily store operations, managing a team of sales associates, and delivering exceptional customer service.

Key Responsibilities:

  • Team Leadership: Lead and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Store Operations: Manage store opening and closing procedures, including cash handling and stock management.
  • Customer Service: Handle customer inquiries and complaints effectively to ensure customer satisfaction.
  • Sales Performance: Monitor and support the sales team to meet and surpass sales targets.
  • Visual Merchandising: Collaborate with the visual team to enhance merchandising standards and drive sales.
  • Store KPIs: Understand and drive store KPIs to achieve and exceed targets.

Requirements:

  • Leadership Experience: Previous managerial experience in a retail environment.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Customer Service Focus: Passion for delivering exceptional customer service.
  • Commercial Awareness: Commercially minded with a strong understanding of sales and profit targets.
  • Time Management: Strong time management and organizational skills.

What We Offer:

  • Competitive Salary: A competitive salary and bonus scheme.
  • Benefits Package: A comprehensive benefits package, including incremental holiday allowance and discretionary bonus scheme.
  • Staff Discount: Staff discount on JD Group and affiliated brands.
  • Personal Development: Opportunities for personal and professional development.


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