Aftersales Specialist

1 month ago

Leicester, Leicester, United Kingdom Goldsmiths Full time
{"About the Role": "

Are you passionate about delivering exceptional client experiences in a luxury retail environment?

Do you have a keen eye for detail and a passion for building strong relationships with clients?

As an Aftersales Consultant at Goldsmiths, you will be responsible for ensuring our clients receive an exceptional experience in our Aftersales Department.

You will work closely with internal and external workshops to ensure Aftercare orders are completed in good time and to the expected levels of service.

", "Key Responsibilities": "
  • Take in repairs and order required parts
  • Assist clients in understanding their service warranties
  • Work closely with internal and external workshops to ensure Aftercare orders are completed on time
", "About You": "

We are looking for a team player with excellent planning and organizational skills, who is IT literate and numerate.

You will be flexible and adaptable to change, motivated, proactive, and dedicated.

Excellent interpersonal and communication skills are essential for this role.

", "About Us": "

Goldsmiths is a leading watch and jewellery retailer with over 230 years of tradition and experience.

We have over 55 showrooms nationwide and are part of the Watches of Switzerland Group.

We are committed to building an inclusive environment that celebrates diversity and promotes employee well-being.

", "Benefits": "
  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay
", "Language": "en"}

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