Sales Order Coordinator

2 weeks ago


Reigate, United Kingdom MFK Recruitment Full time
About the Role

MFK Recruitment is seeking a highly skilled Sales Order Manager to join our team. As a Sales Order Manager, you will be responsible for managing the order pipeline within your specialist area, ensuring all orders are processed in line with company policy.

Key Responsibilities
  • Monitor and progress all new orders through to billing via the PSA system
  • Ensure all orders have the correct information before converting to a ticket or project
  • Ensure all purchasing is completed following the group purchase order process
  • Maintain contract data within the PSA for all customers across the group
  • Liaise with Account Managers if additional information/equipment is required
  • Manage 'simple orders via our approved suppliers ensuring timely delivery and billing
  • For Project based orders, ensure the order is converted and passed to the correct Project Manager
  • Monitor projects and ensure the order is closed for billing once the project is completed
  • Add/update the Agreement information in PSA so this information is accurate
  • Deliver an exceptional customer experience
  • Assist with onboarding of new acquisitions to ensure they operate to agreed standards and processes
Key Role-Specific Tasks
  • Sale to Cash - Managing Sales Order Processing
  • Delivery Forecast - Ensure CRM is completed accurately for monthly forecast reports
  • Order Validation - Accept or Reject orders in line with Company policy
  • Stakeholder Updates - Develop relationships with the Account Management and Delivery teams
  • Supplier Relationships - Develop relationships with key suppliers
  • Process Adherence - Follow all processes and procedures that are put in place which may change from time to time
  • System Updates - Always keep systems up to date and accurate
Requirements
  • Competent in use of Microsoft / Office 365
  • Experience of working in a fast-paced environment
  • Highly numerate with an analytical approach
  • Self-motivated and ambitious, 'can do' mindset, determined approach
  • Committed to personal improvement, enjoys learning and mentoring support
  • Strong interpersonal communication skills (written & verbal) and enjoys collaborative working, able to gain support and cooperation from colleagues
  • Flexible, ready to get involved and do what is needed to make it happen

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