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IT Support Specialist

2 months ago

Leighton Buzzard, Central Bedfordshire, United Kingdom 1Tech Staffing Limited Full time £28,000
Service Desk Analyst

We are seeking a skilled Service Desk Analyst to join our team at 1Tech Staffing Limited. As a Service Desk Analyst, you will be responsible for providing exceptional customer support via our service desk.

Key Responsibilities:
  • Provide timely and effective support to customers via phone, email, and chat
  • Resolve technical issues related to AD, 365, ITIL, and Windows 10
  • Collaborate with internal teams to resolve complex issues
  • Document and track customer interactions and issues
Requirements:
  • ITIL certification
  • Experience with Windows 10 and remote support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • A competitive salary of £28K
  • A structured progression plan for career growth
  • Opportunities for project work and professional development

At 1Tech Staffing Limited, we value our employees and offer a supportive and dynamic work environment. If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.