Food and Beverage Team Member

6 days ago


Marylebone, Greater London, United Kingdom Melia White House Hotel Full time

About the Role:

We are seeking a highly motivated and customer-focused Food and Beverage Assistant to join our team at Melia White House Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities:

  • Provide exceptional customer service and ensure that all guests are welcomed and treated with a warm and genuine smile.
  • Maintain high levels of personal presentation and cleanliness in accordance with the hotel's uniform and personal appearance standards.
  • Be fully conversant with all food and beverage items available and be able to describe them in an informative and helpful manner.
  • Assist guests in their selection of items and encourage additional sales.
  • Take food and beverage orders and deliver them to the kitchen or bar area for preparation in a timely manner.
  • Prepare and pour drinks when ordered and assist in the preparation of food items as required.
  • Anticipate and identify guest expectations and ensure that their needs are met and where possible, exceeded.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Training and development opportunities to help you grow and succeed in your career.
  • A fun and supportive team environment.

About Us:

Melia White House Hotel is a modern and elegantly refurbished hotel located in the heart of London. We are committed to delivering exceptional customer service and ensuring that our guests have a memorable experience. We are proud to be part of the Melia Hotels International group, a global company with a reputation for excellence and innovation.



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