We are seeking a passionate and experienced Junior Desk Concierge to join our Concierge team on a permanent basis. As a key member of our team, you will be responsible for delivering exceptional service to our guests and colleagues, while promoting a positive and inclusive work environment.

• Provide personalized service to guests, anticipating their needs and requirements.
• Stay up-to-date with local events, attractions, and services to offer expert recommendations.
• Ensure seamless communication with colleagues and departments to deliver exceptional guest experiences.
• Manage master keys, guest messages, mail, packages, flowers, and fax with discretion and care.

• A competitive salary and service charge.
• A comprehensive pension scheme with company contributions.
• 50% discount on food and beverages across our properties.
• Access to private medical insurance and interest-free season ticket loan.
• Employee Assistance Programme and development opportunities.

We are a dynamic and inclusive team that values diversity and promotes a positive work environment. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply today.", "lang_code": "en-US"}