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Client Support Coordinator

2 months ago

Ipswich, Suffolk, United Kingdom Tate Full time

Customer Service Administrator

£12.63 per hour

6 months

Full time office hours

Tate is pleased to collaborate with a local organization seeking dedicated customer service professionals to enhance their operations.

Are you passionate about making a significant impact in your role?

Would you be interested in a position that manages urgent responses to real-world scenarios?

If this aligns with your interests, please review the responsibilities outlined below.

Key Responsibilities

  • Facilitate collaborative efforts with external partners, ensuring effective communication and joint initiatives.
  • Provide administrative assistance and contribute to specialized projects, including data management, information collection, and system updates.
  • Perform financial record-keeping and processing tasks, ensuring accuracy and efficiency in financial documentation.
  • Oversee and maintain operational systems.
  • Manage, update, and review various manual and digital records to guarantee the accuracy of customer data.
  • Execute clerical tasks, such as drafting correspondence, scheduling appointments, and generating reports.
  • Maintain the daily schedule for team members and coordinate coverage for absences.
  • Ensure adequate inventory levels for supplies and equipment, and manage the collection of defective items. Conduct routine safety inspections on equipment.
  • Foster strong relationships with colleagues to support the achievement of essential projects and goals.

Qualifications Required

  • Experience in customer service, including communication with clients via phone, email, and written formats.
  • Administrative experience with maintaining accurate systems and records.
  • Proficiency in collaborating with external agencies and various internal departments.
  • GCSE qualifications in Mathematics and English.

Please note that this advertisement will remain open until the position is filled. Interviews will be conducted throughout this period.

Tate is acting as an Employment Business concerning this vacancy.

Tate is committed to fostering equal opportunities. We encourage candidates to inform us of any adjustments needed during the application or interview process to ensure a comfortable and accessible experience. Your individuality is valued, and we invite you to share your preferred pronouns in your application.