Store Director

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Aesop Full time
{"title": "Store Manager Role at Aesop Bath", "description": "Join Our Team as a Store Manager at Aesop Bath

Aesop is a global retail organisation that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the self and senses. We seek out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. We are committed to building a more sustainable and inclusive society.

Key Responsibilities
  • Embodiment of our desire to engage, listen, and guide customers to products that are relevant to them
  • Motivating and developing a team to create memorable, inclusive customer experiences through passionate and focused leadership
  • Driving overall store performance, including building the store's client base, budgeting, and store-specific marketing
  • Choreographing the daily activities of a team of Retail Consultants
What We're Looking For
  • Management experience within a customer service environment
  • Proven track record of effective selling skills, with the ability to drive commercial outcomes
  • History of successfully leading and coaching a team, creating an inclusive and psychologically-safe work environment
  • Demonstrated ability to utilise empathy to manage interpersonal relationships
  • Open mindset and deep curiosity, seeking to understand others, listen without judgement, and act on diverse perspectives
  • Strong communication, problem-solving, commercial acumen, and merchandising skills
  • Working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance, and home categories (advantageous)
  • Computer literacy encompassing strong familiarity with Microsoft Office suite
What's on Offer
  • Up to 50% product discount and bi-annual complimentary product allocation
  • Cycle to work scheme
  • Summer wellness leave options and paid volunteering allowance for all employees
  • In-house Product and Core skills training
  • Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
  • Suite of options to aid development, including complimentary access to LinkedIn Learning
  • Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
  • Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging play an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

", "lang_code": "en"}
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