IT Infrastructure Support Specialist

7 days ago

Warrington, Warrington, United Kingdom Essential Recruitment Full time
Job Summary

We are seeking an experienced IT Infrastructure Support Specialist to join our team at Essential Recruitment. As a key member of our technology recruitment business, you will play a vital role in administering and maintaining our applications software and IT infrastructure systems.

Key Responsibilities
  • Provide technical triaging, problem-solving, and 1st and 2nd line IT support across the business
  • Provide proactive and reactive support across Windows server/desktop, Hyper-V, O365, Active Directory, Azure, and Cisco Meraki switches
  • Ensure that the correct priority and severity are assigned to all application issues
  • Day-to-day systems administration, including system checks, security checks, incident, and service request tickets across the Windows server/desktop estate
  • Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels across the whole Windows estate and both ERP and CRM applications
Requirements
  • A demonstrable track record in an IT Infrastructure Support Engineering role
  • Strong experience of supporting Windows server/desktop admin and support, including Office 365, Active Directory, Hyper-V, Azure AD, and Cisco Meraki switches
  • Hands-on expertise in the proactive management of application upgrades, patches, and fixes
  • Significant track record in providing IT support to both on-prem and Cloud environments
  • Excellent communication skills and experience of working with 3rd party suppliers/partners
About Us

Essential Recruitment is a specialist Technology recruitment business with an in-depth understanding of the rapidly-changing nature of the Tech market. We build long-term relationships with our clients and candidates based on our core values of Trust, Integrity, and Delivery.

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