Senior Support Officer Primary Care and Community Specialist

4 weeks ago


Dundee, Dundee City, United Kingdom NHS National Services Scotland Full time
Job Title: Senior Support Officer Primary Care and Community

NHS Scotland is committed to fostering a diverse and inclusive workforce, promoting equality and eliminating unlawful discrimination. We welcome applications from all sections of society.

We are seeking a highly skilled and motivated Senior System Support Specialist to join our Endpoint Team within the Digital Directorate. As a key member of our team, you will provide critical digital services to all NHS Tayside facilities, including hospitals, GP surgeries, and primary care sites.

Key Responsibilities:
  • Provide technical support and leadership to the Endpoint Team
  • Manage fluctuating workloads and prioritize tasks effectively
  • Develop and implement technical solutions to meet business needs
  • Engage with stakeholders and manage third-party relationships
  • Escalate issues and manage on-call rota for weekends
Requirements:
  • Extensive knowledge and experience in Endpoint technology, including Microsoft Windows, Citrix, and Microsoft Endpoint Manager
  • Understanding of ITIL Service Management principles
  • Degree-educated or equivalent experience in a similar field
What We Offer:

We provide training relevant to the role and opportunities for professional development and career progression within the wider organisation. You will have access to all necessary tools and resources required for this role.

NHS Tayside is committed to equality and diversity and welcomes applicants from all sections of the community.


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