Graduate Customer Success Manager

4 weeks ago

London, United Kingdom The Profs Full time
About The Profs

The Profs is an award-winning EdTech business providing higher education tutoring and admissions consulting to clients and institutions worldwide.

We're a fast-paced, high-growth company that's passionate about making a difference in education.

About the Role

We're seeking a talented Graduate to join our Tuition Sales Team as a Sales and Client Engagement Specialist.

As a key member of our team, you'll be responsible for developing strong relationships with clients, identifying their needs, and providing tailored solutions to support their academic success.

You'll work closely with our sales champions to develop and implement sales strategies, and collaborate with the wider team to drive business growth.

This is a fantastic opportunity to join a dynamic company that's committed to innovation and excellence in education.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions
  • Identify opportunities to upsell and cross-sell our services to clients
  • Work closely with the sales team to develop and implement sales strategies
  • Collaborate with the wider team to drive business growth and improve customer satisfaction
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • A free gym and regular social events
Requirements
  • Graduate degree in a relevant field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
How to Apply

Please submit your CV and a short explanation of why you're interested in this role and how you can contribute to our team's success.

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