Sales Customer Representative
2 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Customer Advisor to join our team at JCT600. As a Sales Customer Advisor, you will be responsible for building strong relationships with our customers and converting every type of enquiry into sales.
Key Responsibilities:
- Delivering Exceptional Customer Service: Provide a high level of customer service at all times, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
- Establishing Strong Customer Relationships: Establish strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent.
- Effective Communication: Maintain clear, accurate and branded communication with customers through all contact channels.
- Meeting Departmental Objectives: Actively set out to achieve and exceed departmental objectives.
- Vehicle Handover: Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
- Brand Standards: Ensure all Brand standards are always adhered to.
Requirements:
- Previous Sales or Customer Service Experience: Previous experience within a sales or customer service orientated environment.
- Customer-Centric Approach: A customer centric approach, always striving to deliver service above customer expectations.
- Excellent Communication Skills: Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
- Valid Driving Licence: A valid driving licence which is free from excessive penalties.
What We Offer:
- Competitive Salary: £35,000 OTE dependant on experience.
- Benefits Package: A life assurance plan and a company pension subject to T&C's.
- Annual Leave: 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
- Flexible Working: Flexible working policies.
- Maternity and Paternity Leave: 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- Training and Development: A range of training and leadership development programmes.
- Colleague Referral Scheme: Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates: Preferential Service Rates (This includes family and friends)
- Long Service Reward: Long service reward and Loyalty incentives.
About Us:
At JCT600, we are committed to delivering the best customer experience and providing a supportive and fun environment for our colleagues to thrive. We believe in embracing our differences and celebrating each person's journey. We are an equal opportunities employer and welcome applications from all qualified candidates.
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