Sales Associate

6 days ago

Bracknell, Bracknell Forest, United Kingdom Moss Full time
About Us

Moss is a renowned menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability. We strive to be desired by our customers and loved by our people.

Purpose of the Role

We are seeking a true Brand Ambassador who will be able to interact easily with a broad range of customers. As a Sales Associate, you will be a natural promoter of customer service excellence, responsible for the customer's journey and experience instore. Your dedication to exceed customer expectations will support the overall store KPI's, positively contributing to the overall performance through personal productivity.

Key Responsibilities
  • You will deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You will strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI's.
  • You will have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed
  • You will have basic product knowledge, understanding the features, benefits, and products available in the store.
  • You will be familiar with POS Systems, including cash tills, credit card processing, and inventory management systems.
About You
  • You will reflect the aesthetic of Moss through personal style and presentation.
  • You will embrace continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • You will have outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • You will consistently embody Moss's core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits
  • You will enjoy a 70% discount across all our stores.
  • You will be part of a generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • You will receive a £500 bonus for successful referrals for Managers.
  • You will have financial support for commuting through our Season Ticket Loan scheme.
  • You will be encouraged to use eco-friendly travel through our Cycle to Work Scheme.
  • You will have discounted gym membership with PureGym.
  • You will have life insurance, providing peace of mind for colleagues.
  • You will have ongoing development, tailored to suit your career ambitions from day one.
  • You will have access to Moss Learning, an online learning platform for skill enhancement.
  • You will have access to the Employee Hub, easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • You will receive a new baby gift, celebrating important personal milestones of colleagues.

If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

  • Sales Associate

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. We're not just a brand, we're a community that values trust, creativity, and collaboration. Our mission is to provide exceptional customer service and to be a leader in the fashion industry.Job SummaryWe're seeking a highly motivated and...

  • Sales Associate

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. We're not just a brand, we're a community that values trust, creativity, and collaboration. Our mission is to provide exceptional customer service and to be a leader in the fashion industry.Job SummaryWe're seeking a highly motivated and...

  • Sales Associate

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    {"About Us": "At Moss, we're not just a menswear brand, we're a community that's passionate about styling individuals for moments that matter. With over 170 years of tailoring know-how and considered clothing made for life as we all live it now, we're committed to providing exceptional customer experiences that exceed expectations.", "Purpose of the Role":...

  • Sales Associate

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    {"About Us": "At Moss, we're not just a menswear brand, we're a community that's passionate about styling individuals for moments that matter. With over 170 years of tailoring know-how and considered clothing made for life as we all live it now, we're committed to providing exceptional customer experiences that exceed expectations.", "Purpose of the Role":...

  • Weekend Sales Associate

    3 weeks ago

    Bracknell, Bracknell Forest, United Kingdom eRecruitSmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused Weekend Sales Associate to join our team at eRecruitSmart. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales in our Bracknell showroom.Key Responsibilities:Customer Engagement: Greet and welcome customers, establish...

  • Weekend Sales Associate

    3 weeks ago

    Bracknell, Bracknell Forest, United Kingdom eRecruitSmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused Weekend Sales Associate to join our team at eRecruitSmart. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales in our Bracknell showroom.Key Responsibilities:Customer Engagement: Greet and welcome customers, establish...

  • Retail Sales Associate

    1 month ago

    Bracknell, Bracknell Forest, United Kingdom Charles Tyrwhitt Full time

    Position OverviewAt Charles Tyrwhitt, our mission is to simplify men's fashion choices, and this is made possible by our dedicated teams.We are currently seeking a Retail Sales Associate to collaborate with our team in delivering exceptional service and support.This role is part-time, requiring 8 hours per week, with the possibility of additional hours....

  • Retail Sales Associate

    1 month ago

    Bracknell, Bracknell Forest, United Kingdom Charles Tyrwhitt Full time

    Position OverviewAt Charles Tyrwhitt, our mission is to simplify the way men dress well, and this is made possible by our dedicated teams.We are currently seeking a Retail Sales Associate to collaborate with our team and provide exceptional service.This position offers a part-time contract of 8 hours per week, with opportunities for additional hours....

  • Retail Sales Associate

    1 month ago

    Bracknell, Bracknell Forest, United Kingdom Charles Tyrwhitt Full time

    Position OverviewAt Charles Tyrwhitt, our mission is to simplify the way men dress well, and this is made possible by our dedicated teams. We are currently seeking a Retail Sales Associate to collaborate with our team and contribute to our store's success. This role offers a part-time contract of 8 hours per week, with opportunities for additional hours....

  • Sales Associate

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    About UsMoss is a renowned menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability, making us the go-to destination for stylish individuals.Purpose of the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Sales Associate. As a Brand Ambassador, you will...

  • Sales Associate

    4 days ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    About UsMoss is a renowned menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability, making us the go-to destination for stylish individuals.Purpose of the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Sales Associate. As a Brand Ambassador, you will...

  • Sales Associate

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability. We're not just a brand, we're a partner in styling individuals for moments that matter.Job SummaryWe're seeking a highly motivated and customer-focused Sales Associate - Brand Ambassador to join our team....

  • Sales Associate

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability. We're not just a brand, we're a partner in styling individuals for moments that matter.Job SummaryWe're seeking a highly motivated and customer-focused Sales Associate - Brand Ambassador to join our team....

  • Sales Associate

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    {"Job Title": "Sales Associate - Brand Ambassador", "Job Description": "About UsMoss is a menswear brand that has been around for over 170 years. We're not just a brand, we're a community that values trust, creativity, and collaboration. Our vision is to be admired for our craft, experience, and sustainability.We're looking for a Sales Associate - Brand...

  • Sales Associate

    2 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Moss Full time

    {"Job Title": "Sales Associate - Brand Ambassador", "Job Description": "About UsMoss is a menswear brand that has been around for over 170 years. We're not just a brand, we're a community that values trust, creativity, and collaboration. Our vision is to be admired for our craft, experience, and sustainability.We're looking for a Sales Associate - Brand...

  • Pensions Associate

    2 days ago

    Bracknell, Bracknell Forest, United Kingdom Allegis Group Full time

    Job Title: Pensions AssociateAt Allegis Group, we are seeking a highly skilled Pensions Associate to join our team. As a Pensions Associate, you will play a critical role in providing exceptional customer service to our contractors, Sales partners, and internal teams.Key Responsibilities:Deliver a high level of customer service to both internal and external...

  • Pensions Associate

    2 days ago

    Bracknell, Bracknell Forest, United Kingdom Allegis Group Full time

    Job Title: Pensions AssociateAt Allegis Group, we are seeking a highly skilled Pensions Associate to join our team. As a Pensions Associate, you will play a critical role in providing exceptional customer service to our contractors, Sales partners, and internal teams.Key Responsibilities:Deliver a high level of customer service to both internal and external...

  • Pensions Associate

    3 days ago

    Bracknell, Bracknell Forest, United Kingdom Allegis Group Full time

    Job Title: Pensions AssociateAt Allegis Group, we are seeking a highly skilled Pensions Associate to join our team. As a Pensions Associate, you will play a critical role in providing exceptional customer service to our contractors, Sales partners, and internal teams.Key Responsibilities:Deliver a high level of customer service to both internal and external...

  • Pensions Associate

    3 days ago

    Bracknell, Bracknell Forest, United Kingdom Allegis Group Full time

    Job Title: Pensions AssociateAt Allegis Group, we are seeking a highly skilled Pensions Associate to join our team. As a Pensions Associate, you will play a critical role in providing exceptional customer service to our contractors, Sales partners, and internal teams.Key Responsibilities:Deliver a high level of customer service to both internal and external...

  • Sales Associate

    3 weeks ago

    Bracknell, Bracknell Forest, United Kingdom Levi Strauss & Co Full time

    Job SummaryWe are seeking a highly motivated and driven Sales Stylist to join our team at Levi Strauss & Co. in Bracknell, UK. As a Sales Stylist, you will be responsible for delivering exceptional customer service and bringing our values to life through your knowledge of our heritage, products, and offering a range of styles to suit our customers' needs.Key...