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Sales Associate
2 months ago
Moss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. We're not just a brand, we're a community that values trust, creativity, and collaboration. Our mission is to provide exceptional customer service and to be a leader in the fashion industry.
Job SummaryWe're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, providing personalized styling options, and driving sales growth. If you're passionate about fashion, customer service, and teamwork, we'd love to hear from you.
Key Responsibilities- Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
- Product Knowledge: Develop and maintain strong product knowledge, including features, benefits, and products available in the store.
- Sales Growth: Drive sales growth by identifying customer needs, providing personalized styling options, and making recommendations.
- Teamwork: Collaborate with colleagues to achieve sales targets, provide support, and maintain a positive and productive work environment.
- Store Operations: Assist with store operations, including receiving deliveries, stock handling, and maintaining a clean and organized store environment.
- Technical Skills: Basic product knowledge, POS systems, and inventory management systems.
- Personal Qualities: Excellent communication skills, a passion for fashion, and a commitment to delivering exceptional customer service.
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership: Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development: Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
