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Retail Sales Associate

2 months ago


Bracknell, Bracknell Forest, United Kingdom Charles Tyrwhitt Full time

Position Overview

At Charles Tyrwhitt, our mission is to simplify the way men dress well, and this is made possible by our dedicated teams.

We are currently seeking a Retail Sales Associate to collaborate with our team and contribute to our store's success.

This role offers a part-time contract of 8 hours per week, with opportunities for additional hours. Flexibility to work on weekends is essential.

Key Responsibilities

As a Retail Sales Associate, you will play a vital role in delivering outstanding customer service while striving to meet sales and performance targets.

Providing excellent customer service is paramount, and you will receive comprehensive training in product knowledge and sales techniques to support you in this endeavor, ensuring you remain informed about the latest product offerings and promotions.

Working as part of a collaborative sales team, you will assist and engage with your colleagues to enhance the overall efficiency and success of the store.

You will also be responsible for various stock-related tasks, including inventory checks, restocking, and processing incoming shipments.

Maintaining high standards of visual merchandising and store cleanliness is also part of your responsibilities, adhering to visual merchandising and health and safety guidelines.


Candidate Profile

While prior retail experience is advantageous, we value enthusiasm, motivation, and strong interpersonal skills above all.

Your ability to quickly establish rapport with customers and provide exceptional service will be key to your success in this position.


At Charles Tyrwhitt, our work culture is guided by our three core principles: "BE the BOSS", "BE the CUSTOMER", and "BE the BEST".

As a dynamic and innovative company, we believe that collaboration fosters a productive environment and is essential to our achievements.

We are looking for dedicated individuals who approach their work with a proactive mindset.


What We Offer
In addition to standard benefits, our retail staff enjoy the following perks:

*Performance-based bonus scheme - bonuses are awarded quarterly when store targets are met. Teamwork is key to success and rewards.

*Uniform allowance - retail staff receive a uniform allowance that is updated every six months.

  • We facilitate your commute with a cycle-to-work scheme, relocation packages for career advancement, and season ticket loans for those working in specific locations.
  • We prioritize a fun work environment. Each store has a budget for social activities, team-building events, and celebrations.
  • The Tyrwhitt Academy is dedicated to your professional growth. Our training programs cover product knowledge, customer service, and other essential skills. We also offer apprenticeship opportunities that allow you to earn while you learn.

About Us

Founded by Nicholas Charles Tyrwhitt Wheeler, our company began with the vision of creating high-quality shirts at an accessible price point. We believe that every man, regardless of his shape, size, or budget, should have access to a quality shirt.

This commitment has evolved over three decades, and while we are renowned for our shirts, we now offer a comprehensive range of stylish solutions for every occasion, ensuring our customers receive exactly what they desire.

Our flagship store is located in a prominent area, with our Global Head Office situated in a major city, alongside an office supporting our operations in North America, Europe, and Australia.

We are dedicated to ethical practices, focusing on sustainability and social responsibility, ensuring our business benefits our people, customers, and suppliers while contributing to charitable causes.

We continually assess our social and environmental impact, striving for improvement.


Our Culture
At Charles Tyrwhitt, we truly value our employees.

Our team, known as Tyrwhitteers, is diverse, passionate, and entrepreneurial. We foster a fun, engaging, and rewarding workplace culture, empowering everyone through our guiding principles: "BE the BOSS", "BE the CUSTOMER", and "BE the BEST".