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Senior Account Manager

2 months ago

Southwark, Greater London, United Kingdom Stepstone UK Full time

About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Stepstone UK. As a Senior Account Manager, you will be responsible for building and maintaining strong relationships with our key clients, identifying new business opportunities, and delivering exceptional customer service.

Key Responsibilities

  • Position yourself as the trusted point of contact for customers, nurturing relationships to ensure their success.
  • Conduct targeted research to identify opportunities and tailor strategies to meet specific client needs.
  • Collaborate with internal teams to ensure the success of client projects and campaigns.
  • Attend face-to-face client meetings, confidently presenting to a diverse range of key stakeholders.
  • Achieve and exceed KPIs related to revenue, new business, client engagement, and personal development.

Requirements

  • Strong account management and new business background with proven experience in handling large key accounts and selling internationally, specifically in the Middle East.
  • Exceptional objection-handling skills with the ability to deconstruct customer issues and propose solutions.
  • Expertise in maximising revenue opportunities.
  • Self-starter with excellent time management and organisational skills.
  • In-depth understanding of the sales process, from needs identification and objection handling to negotiation and successful closure in the B2B landscape.

What We Offer

  • 29 days holiday allowance + bank holidays
  • Private medical and dental healthcare
  • Pension contribution up to 10%
  • 24/7 Employee Assistance Programme
  • Life Assurance Cover
  • Cycle to work scheme
  • Hybrid working model
  • Volunteering days
  • You can bring your dog to the office

Our Commitment

We believe that diversity and inclusion are critical to our success as a global company. We want to recruit, develop, and keep the best talent, and we encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.