Account Manager

1 week ago


Southwark, Greater London, United Kingdom Anabas. Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our Anabas Operations Management team. As a key member of our team, you will be responsible for leading and managing a team of site leads and operatives, delivering services to client portfolios, and ensuring that client-specific SLAs and KPIs are achieved.

Key Responsibilities
  • Lead and manage a team of site leads and operatives
  • Deliver services to client portfolios
  • Ensure client-specific SLAs and KPIs are achieved
  • Provide cover in the absence of the Account Director
  • Manage multiple client relationships
Requirements
  • Hold an SIA non-front line licence
  • Be prepared to undergo BS7858 security vetting
  • Be a self-motivated senior manager with a can-do attitude and strong customer service ethic
  • Have a sound working knowledge of both hard and soft services
  • Demonstrate gravitas with clients and stakeholders
  • Have demonstrable leadership experience and interpersonal skills
  • Be qualified to Degree level in a subject area to provide competence in Building Services M&E or relevant experience
  • Have a technical acumen to implement and deliver the service strategy
  • Ability to create, identify, and exploit TFM and technical opportunities within an existing client portfolio
  • Appropriate experience of providing SME and contractual interpretation capability
  • Customer-driven and focuses on continuous improvement
What We Offer
  • A competitive salary of between £50,000 and £55,000 per annum
  • A holiday entitlement of 33 days, including bank holidays
  • Employee Assistance Programme
  • Access to Life Assured App
  • Life Insurance x 1 annual salary
  • Recognition and Reward scheme
  • Cycle 2 Work scheme
  • Recommend a friend scheme

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