Customer Service Representative
3 weeks ago
The purpose of this position is to deliver exceptional customer experiences to our brokers and solicitors through various communication channels, including chat, email, and phone. This role is crucial in enabling our clients to achieve their ambitions and meet their mortgage needs while contributing to the Life Moments commercial ambitions.
Key Responsibilities- Provide customer service through various communication channels, including chat, email, and phone.
- Develop and implement customer care procedures and controls to mitigate risks and maintain efficient operations.
- Resolve specific customer inquiries and issues related to the bank's products and services, including account balances, transactions, and payments.
- Develop and execute reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
- Take ownership for managing risk and strengthening controls in relation to the work owned or contributed to.
- Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative/operational expertise.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.
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Customer Service Representative
1 month ago
Sunderland, Sunderland, United Kingdom greenbean Full time{"title": "Customer Service Representative", "content": "Unlock Your Potential in Customer ServiceAt Greenbean, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be at the forefront of our operations, providing top-notch support to our customers across multiple channels.What You'll Do:Handle...
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Customer Service Representative
1 month ago
Sunderland, Sunderland, United Kingdom greenbean Full time{"title": "Customer Service Representative", "content": "Unlock Your Potential in Customer ServiceAt Greenbean, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be at the forefront of our operations, providing top-notch support to our customers across multiple channels.What You'll Do:Handle...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom Pareto Full timeAbout the RoleWe are seeking a highly organized and communicative Trainee Customer Advisor to join our dynamic office as a first line customer support representative. As a key member of our team, you will be responsible for managing client relationships and ensuring that projects are executed in an efficient and timely manner.Key ResponsibilitiesAct as a...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom Pareto Full timeAbout the RoleWe are seeking a highly organized and communicative Trainee Customer Advisor to join our dynamic office as a first line customer support representative. As a key member of our team, you will be responsible for managing client relationships and ensuring that projects are executed in an efficient and timely manner.Key ResponsibilitiesAct as a...
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Customer Service Representative
6 days ago
Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full timeJob Title: Customer Service AdvisorAt Barclays Bank PLC, we are seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service while resolving complex customer needs and requests.Key Responsibilities:Provide customer service through various...
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Customer Service Representative
6 days ago
Sunderland, Sunderland, United Kingdom Barclays Bank PLC Full timeJob Title: Customer Service AdvisorAt Barclays Bank PLC, we are seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service while resolving complex customer needs and requests.Key Responsibilities:Provide customer service through various...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom ATG Entertainment Full timeCustomer Service Advisor (Part Time) - SunderlandATG Entertainment is a leading live entertainment company that brings great experiences to audiences worldwide. We are passionate about delivering exceptional hospitality and creating unforgettable performances.We are seeking a Customer Service Advisor to join our Contact Centre Team in Sunderland. As a key...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom ATG Entertainment Full timeCustomer Service Advisor (Part Time) - SunderlandATG Entertainment is a leading live entertainment company that brings great experiences to audiences worldwide. We are passionate about delivering exceptional hospitality and creating unforgettable performances.We are seeking a Customer Service Advisor to join our Contact Centre Team in Sunderland. As a key...
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Customer Service Representative
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Sunderland, Sunderland, United Kingdom Gentoo Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our Customer Support team at Gentoo. As a Customer Support Assistant, you will be the first point of contact for our customers, providing excellent service and support to resolve their queries and issues.Key Responsibilities:Provide exceptional customer service via...
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Customer Service Representative
3 weeks ago
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Customer Service Representative
4 days ago
Sunderland, Sunderland, United Kingdom Back 2 Work Full timeCustomer Service Advisor Role At Back 2 Work, we're seeking a Customer Service Advisor to provide exceptional service to our customers. As a key member of our team, you'll be responsible for handling customer interactions with a tailored, friendly, and professional approach. Key Responsibilities: * Provide prompt and effective solutions to customer...
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Customer Service Representative
4 days ago
Sunderland, Sunderland, United Kingdom Back 2 Work Full timeCustomer Service Advisor Role At Back 2 Work, we're seeking a Customer Service Advisor to provide exceptional service to our customers. As a key member of our team, you'll be responsible for handling customer interactions with a tailored, friendly, and professional approach. Key Responsibilities: * Provide prompt and effective solutions to customer...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized...
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Customer Service Representative
2 weeks ago
Sunderland, Sunderland, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized...
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Customer Service Representative
4 weeks ago
Sunderland, Sunderland, United Kingdom Gentoo Group Full timeAbout the RoleGentoo Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Assistant. As a key member of our contact centre team, you will be the first point of contact for customers, providing exceptional service and support to resolve their queries and issues.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
4 weeks ago
Sunderland, Sunderland, United Kingdom Gentoo Group Full timeAbout the RoleGentoo Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Assistant. As a key member of our contact centre team, you will be the first point of contact for customers, providing exceptional service and support to resolve their queries and issues.Key ResponsibilitiesProvide excellent...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized...
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Customer Service Representative
3 weeks ago
Sunderland, Sunderland, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized...
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Customer Service Representative
2 weeks ago
Sunderland, Sunderland, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch banking team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized...