ICT Support Specialist

1 month ago


London, Greater London, United Kingdom Armstrong Knight Full time
Job Title: ICT Analyst Networks

We are seeking a highly skilled ICT Analyst Networks to join our team at Armstrong Knight. As an ICT Analyst Networks, you will be responsible for providing technical support and maintenance for our network systems, ensuring seamless connectivity and optimal performance.

Key Responsibilities:
  • Provide first-line technical support for hardware and software issues related to desktop computers, mobile devices, and network systems.
  • Install and configure new hardware and software, ensuring compatibility and optimal performance.
  • Manage user accounts, permissions, and distribution lists, ensuring secure and efficient access to network resources.
Requirements:
  • Minimum of 12 months' commercial experience in a similar role within a small- or medium-sized organization.
  • Previous experience of supporting users by telephone and ticketing system.
  • Three A-levels or five AS-levels / City and Guilds diploma / NVQ level 3 / or equivalent.
Desirable Skills:
  • Support of Microsoft Office 2016, Visio, Windows 10.
  • Previous experience with Office 365.
  • Previous support of Android and iPhone phones, Android and iPad tablets, and Macs.
  • Previous experience of automated build and deployment tools.
  • Knowledge of Windows Server 2008 and 2012.

Armstrong Knight is a dynamic and innovative company, and we are looking for a talented ICT Analyst Networks to join our team. If you have the skills and experience we are looking for, please apply now.



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