Mobile Technology Support Advisor
4 weeks ago
About SSE
SSE is committed to becoming a leading energy provider in a sustainable future. We are investing significantly in low carbon initiatives, aiming to create a more inclusive and environmentally friendly world for future generations.
Role Overview
We are seeking a Mobile Technology Support Advisor to join our Frontline Technology Team within Distribution IT, Technology Digital And Data (TD&D). This position is essential for the integration and utilization of innovative technology among our operational workforce.
Key Responsibilities
As a Mobile Technology Support Advisor, your primary responsibilities will include:
- Providing training and guidance on mobile technology and applications to ensure effective adoption within operational teams.
- Organizing and leading weekly support sessions at various locations to deliver consistent on-site assistance.
- Building and nurturing strong relationships with teams across Distribution and IT TD&D.
- Collaborating with Frontline Technology Leads to maintain awareness of current and upcoming projects within the Technology Road Map.
- Creating a Technology Community in the region to facilitate peer support, communication, and issue resolution.
Qualifications
To be successful in this role, candidates should possess:
- Strong communication skills and proficiency in Microsoft 365 applications, with a talent for developing relationships with stakeholders at all levels.
- Soft skills that enable the development and coaching of less experienced team members.
- Experience with mobile technology devices (phones and tablets) and digital applications.
- Familiarity with PowerApp development is a plus, though not mandatory.
- A valid UK driving license is required due to travel between sites.
Career Development
This role offers opportunities for career advancement through various Learning Journeys. Successful candidates will receive training in Agile methodologies, Continuous Improvement, and Change Management.
Benefits
We provide a competitive benefits package, including 34 days of annual leave, enhanced parental leave, discounted healthcare options, and salary sacrifice car leasing. We are dedicated to fostering an inclusive workplace and encourage applications from diverse backgrounds.
We look forward to welcoming new talent to our team as we continue our journey towards a sustainable future.
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