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Residential Management Executive
2 months ago
Job Summary
James & Partners is seeking a highly skilled Customer Care Manager to join our team. As a key member of our property management team, you will be responsible for managing new build reserved plots from reservation through to completion.
Key Responsibilities
- Manage all reserved plots, ensuring compliance with company policies and procedures.
- Coordinate showroom viewings and ensure a seamless customer experience.
- Handle general enquiries and provide exceptional customer service.
- Manage administration tasks, including data entry and record-keeping.
- Coordinate maintenance with contractors and ensure timely completion of tasks.
- Perform daily tasks, including monitoring customer interactions and resolving any issues that may arise.
Requirements
- At least 2 years' industry experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Proven track record of delivering exceptional customer service.
About Us
James & Partners is a leading independent property company with a strong reputation for delivering exceptional customer service. We are committed to providing a supportive and collaborative work environment, with opportunities for professional growth and development.
