Insurance Claims Advisor

2 months ago


King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer care and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our products and services
  • Process customer transactions and updates in a secure and efficient manner
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Previous customer service experience is an asset, but not required
What We Offer
  • A competitive salary and bonus structure
  • A comprehensive training program to ensure your success in the role
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement
Working Arrangements

We offer flexible working arrangements to ensure a healthy work-life balance. Our team members work a standard 30-35 hour week, with the option to work remotely or from one of our office locations.


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