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Policy Support Specialist

2 months ago

King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional customer care and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on our insurance products and services
  • Process customer requests and transactions, including policy renewals and cancellations
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Previous customer service experience, preferably in the insurance industry
What We Offer
  • A competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options
About Us

Adrian Flux Insurance Services is a leading provider of insurance products and services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.