Customer Support Advisor

7 months ago


King's Lynn, United Kingdom 3Sixty Resourcing Ltd Full time

**Customer Support Advisor**
**Full time, Permanent**
**Kings Lynn**
**£Competitive + Excellent benefits**

**Great opportunity working for a fantastic company with great benefits**

**In a nutshell**

Our client is a leading manufacturer who provide solutions to businesses across the UK and overseas. They are the leaders in product innovation, and design concepts through to completion.

Working within an established sales and after service team you will play a key role in making sure that all parts enquiries are responded to in a timely fashion. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of communication.

**What’s involved for the Customer Support Advisor**
- Check stock availability
- Log order details
- Organise collections and returns
- Provide quotations
- Upload invoices
- Raise credits
- Chase back orders
- General Ad hoc duties

**What you’ll need**
- Strong customer service background
- Excellent communication skills
- Parts or spares service background advantageous but not essential
- Detail orientated
- Confident manner
- Ability to prioritise workloads
- Competent user on Microsoft Office

**Benefits include...**
- Competitive salary
- Excellent office working environment
- Excellent company pension scheme
- Healthcare scheme
- Life Insurance
- 25 days + 8 bank holidays
- Free parking
- Employee development programme

This is a Full time, permanent Customer Support Advisor role, working Monday to Friday, 8:30am - 5pm.

**Applications from outside the UK will not be considered.**

3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: 3S/CSA0904


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