Spares Advisor

My client based in Kings Lynn is looking for a Spares Advisor to join their business. My client is a large global organisation that is currently going through a period of growth and they are looking for someone to support their Service team across the UK.

**Responsibilities of the Spares Advisor are**:

- Answering telephone calls from customers and responding to their queries.
- Using the in-house computer system to log call details.
- Organising returns and collections.
- Chasing orders, due dates, PODs etc.
- Export quotes and queries.
- Assisting other team members as and when required.
- Service work
- Uploading invoices
- Using customer portals for orders, invoices and quotations
- Raising credits
- Investigating incorrect parts
- Logging and dealing with complaints
- Processing UK, export and inter-company orders
- Answering telephone calls from customers and responding to their queries
- Using the in-house computer system to log call details
- Raising returns and collections
- Assisting other team members as and when required
- Chasing overdue orders, due dates

As well as a competitive salary my client is offering a generous benefits package including 25 days holiday and a market leading pension scheme for the Spares Advisor role. Our client is also offering a range of other benefits.

Working hours for the Spares Advisor role are Monday to Friday 8.30am till 17.00pm.

Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.