Service Advisor

7 months ago


King's Lynn, United Kingdom EMG Motor Group Full time

**Service Advisor - Automotive**
EMG Kings Lynn

**Working Hours**
Monday to Friday: 8 AM - 6 PM
Saturday (1 in 3): Morning Shift

**About the Role**

EMG Kings Lynn is part of Grainger Motor Group, the fastest growing family-owned dealer groups in the UK with 14 locations across the South and East Anglia.

We are seeking an enthusiastic Service Advisor to become an integral part of our bustling team. We pride ourselves on delivering exceptional service to our customers. Our team is the foundation of our operation, ensuring that each customer leaves more than satisfied. We're now looking to expand our team with an additional Service Advisor who embodies our commitment to excellence and customer satisfaction.

**Responsibilities**

As a Service Advisor, you are the first point of contact for our customers, whether it's over the phone or in person. Your primary responsibilities will include:

- Meeting, greeting, and managing customers' needs and expectations.
- Processing vehicle health checks and recommending necessary services.
- Quoting and presenting service plan opportunities to customers.
- Ensuring customer satisfaction and promoting our business as recommendable.

**To be successful in this role you will be;**
- A dynamic individual with a passion for customer service.
- Able to meet deadlines, work in an organised manner and be target orientated.
- Excellent communication and interpersonal skills.
- Good computer literacy with programs including; Microsoft outlook, excel, word, CRM systems.
- Ability to work efficiently in a fast-paced environment.
- Experience in a service advisor role or similar is preferred but not essential.
- A team player who contributes to a friendly and professional team environment.

**Why Join Us?**
- Have a rewarding role where you directly impact customer satisfaction and loyalty.
- Opportunity to develop your skills in a supportive environment.
- Competitive salary and benefits package.
- Be part of a growing family owned business,

Join us and make a difference in the automotive service industry. We look forward to welcoming you to our team

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person

Reference ID: SERVADKL


  • Sales Advisor

    6 months ago


    King's Lynn, United Kingdom Westwinch service station Full time

    We are looking for a competitive retail sales advisor to help customers identify and serving fuel they desire. Sales advisor duties include selling fuel, shop stock, restocking, cleaning and merchandising.the goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation **Job Type**:...

  • Sales Advisor

    7 months ago


    King's Lynn, United Kingdom Westwinch service station Full time

    We are looking for a competitive retail sales advisor to help customers identify and serving fuel they desire. Sales advisor duties include selling fuel, shop stock, restocking, cleaning and merchandising.the goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation **Job Type**:...

  • Sales Advisor

    7 months ago


    King's Lynn, United Kingdom Westwinch service station Full time

    We are looking for a competitive retail sales advisor to help customers identify and serving fuel they desire. Sales advisor duties include selling fuel, shop stock, restocking, cleaning and merchandising.the goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation **Job Type**:...

  • Sales Advisor

    6 months ago


    King's Lynn, United Kingdom Westwinch service station Full time

    We are looking for a competitive retail sales advisor to help customers identify and serving fuel they desire. Sales advisor duties include selling fuel, shop stock, restocking, cleaning and merchandising.the goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation **Job Type**:...

  • Sales Advisor

    6 months ago


    King's Lynn, United Kingdom Westwinch service station Full time

    We are looking for a competitive retail sales advisor to help customers identify and serving fuel they desire. Sales advisor duties include selling fuel, shop stock, restocking, cleaning and merchandising.the goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation **Job Type**: Part-time Pay:...

  • Service Advisor

    6 months ago


    King's Lynn, United Kingdom Thurlow Nunn Full time

    We are currently recruiting a **Service Advisor** for our **King's Lynn** branch. The Service Advisor will greet all customers bringing their car in for service and repairs, confirm the booking details and progress the job through the workshop. The Service Advisor will keep customers up to date on the status of work being carried out, up sell additional...

  • Service Advisor

    7 months ago


    King's Lynn, United Kingdom The Smartlist Full time

    **Do you have previous experience within customer service / account management? Do you have experience within sales? If so, we would love to hear from you!** **Service Advisor** Tears of Sutton Bridge provides a specialist recovery service from their depots in Kings Lynn, Spalding and Sutton Bridge and pride themselves on their excellent customer service...

  • Service Advisor

    7 months ago


    King's Lynn, United Kingdom Thurlow Nunn Full time

    An opportunity has arisen for a **Service Advisor** to join our **King's Lynn **branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner. The Service Advisor will keep customers up to date on the status of work being carried out, pricing any...

  • Service Advisor

    8 months ago


    King's Lynn, United Kingdom Jobspot Limited Full time

    Job Description Service Advisor.

  • Service Advisor

    7 months ago


    King's Lynn, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description **Customer Service Advisor** **Location**: Ford King's Lynn **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: up to £28000 Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support,...

  • Service Advisor

    6 months ago


    King's Lynn, United Kingdom E M G Motor Group Full time

    **Service Advisor** You will need to be a confident relationship builder able to communicate with all our customers in a professional, prompt and courteous manner. Key duties will include, arranging bookings for work to be carried out, advising and selling additional work found during vehicle inspections, along with finalising and invoicing the customer...

  • Service Advisor

    7 months ago


    King's Lynn, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location**: Ford King's Lynn **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: up to £28000 Basic plus OTE up to £36,000 (site dependent) **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...

  • Service Advisor

    7 months ago


    King's Lynn, United Kingdom Stebbings Car Superstore Full time

    You will have: - Excellent communication, interpersonal and negotiation skills - An ability to be highly organised and able to prioritise workloads - A positive attitude at all times and always lead by example As a Service Advisor, your Key Objectives will include: - Maximising service profitability through the use of professional sales techniques - Sell...

  • Service Advisor

    7 months ago


    King's Lynn, United Kingdom Stebbings Car Superstore Full time

    You will have: - Excellent communication, interpersonal and negotiation skills - An ability to be highly organised and able to prioritise workloads - A positive attitude at all times and always lead by example As a Service Advisor, your Key Objectives will include: - Maximising service profitability through the use of professional sales techniques - Sell...


  • King's Lynn, United Kingdom THE ONE GROUP Full time

    Join a growing, fast paced and friendly Team! Customer Service Advisor with a mix of Administration based in King's Lynn. Are you ready to be part of something special? Join a growing business as a Customer Service Advisor and be a crucial part of the journey towards excellence. My client pride themselves on delivering an exceptional customer experience,...


  • King's Lynn, United Kingdom Calex Automotive Recruitment Full time

    **Customer Service Advisor Apprentice** **The Role of a Customer Service Advisor**: As a Customer Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising with...

  • Service Advisor

    6 months ago


    King's Lynn, United Kingdom E M G Motor Group Full time

    **Service Advisor (Automotive**) - Location: King Lynn_ - Full Time - Permanent_ Kings Lynn Kia is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK, with 14 locations across the South and East Anglia. **Responsibilities** - Independently manage tasks whilst keeping a customer-centric approach, ensuring all...


  • King's Lynn, Norfolk, United Kingdom Group 1 Automotive Careers Full time

    Join us as an Jaguar Land Rover Service Advisor and become an expert on these iconic vehicles.About Our TeamWe're a passionate and dedicated team of professionals who share a love for great cars and exceptional customer service.As a Service Advisor, you'll play a vital role in ensuring our customers receive the best possible experience when visiting our...

  • Spares Advisor

    6 months ago


    King's Lynn, United Kingdom Libra Recruitment Full time

    My client based in Kings Lynn is looking for a Spares Advisor to join their business. My client is a large global organisation that is currently going through a period of growth and they are looking for someone to support their Service team across the UK. **Responsibilities of the Spares Advisor are**: - Answering telephone calls from customers and...

  • Sales Advisor

    1 week ago


    King's Lynn, United Kingdom ALH Recruitment Full time

    Sales Advisor - Kings Lynn - 20/22k plus comms - 26,000 OTEALH Recruitment are looking to recruit a Sales Advisor for our client based in Kings Lynn, who continue to lead their industry.You’ll be joining a lively and driven team, with a very strong work ethic.This Sales Advisor role provides a great opportunity to learn the business and engage with your...