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Manager of Anti-Social Behavior Initiatives

2 months ago

West London, United Kingdom G2 Recruitment Group Limited Full time

ASB Operations Manager

We are seeking a proactive and skilled professional to oversee our Anti-Social Behavior (ASB) operations. The successful candidate will play a pivotal role in managing a team of ASB Officers, focusing on enhancing performance and ensuring exceptional service delivery. Key responsibilities include:

  • Providing mentorship and guidance to ASB Officers to enhance their knowledge and skills in ASB and tenancy fraud
  • Collaborating with neighborhood teams to devise strategies for addressing ASB hotspots
  • Engaging with local partner organizations to coordinate a comprehensive response to significant ASB challenges
  • Establishing effective practices and fostering collaboration across teams
  • Inspiring and leading the ASB Team through regular meetings and performance evaluations

ESSENTIAL REQUIREMENTS

  • At least 12 months of experience in a leadership or supervisory capacity within a public sector environment
  • In-depth understanding of ASB best practices
  • Proven track record in managing ASB issues and developing team capabilities
  • Strong knowledge of tenancy fraud management and relevant legislation
  • Exceptional communication abilities