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Bank Receptionist
2 months ago
About the Role
We are seeking a highly organized and communicative Bank Receptionist to join our team at Brandon Centre. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the smooth operation of our centre.
Key Responsibilities
- Provide a warm and welcoming experience for clients and visitors, responding to their queries and concerns in a professional and courteous manner.
- Manage the reception area, ensuring it is tidy and well-stocked with necessary supplies.
- Handle telephone and email enquiries, directing clients to relevant services and staff as needed.
- Assist with administrative tasks, including filing, photocopying, and data entry.
- Support the Operations Manager with health and safety checks, fire marshal training, and other duties as required.
- Participate in team meetings, contribute to service improvement, and engage in ongoing professional development.
Requirements
- GCSE A-C in English and Maths or equivalent.
- Relevant administrative qualifications desirable.
- Experience working with young people and clients from diverse backgrounds.
- Excellent ICT skills, including databases, word processing, email, and spreadsheet software.
- Excellent organisational and communication skills, with the ability to work under pressure and maintain confidentiality.
About Brandon Centre
Brandon Centre is a professional, accessible, and flexible service that responds to the psychological, medical, sexual, and social needs of young people under 25 years and their families. We provide a range of services, including mental health and wellbeing services, clinical training and consultancy, and innovative outreach projects.
What We Offer
As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality services that make a positive impact on the lives of young people and their families.
