Receptionist (12 months FTC)
3 weeks ago
About Us:
The Commonwealth Bank Group is a leading financial services provider in Australia, offering a range of opportunities for employees to develop their skills and careers.
Our Team:
The Facilities team is part of the CBA Europe Finance and Operations team, providing financial and management reporting, financial advice, and operational support to business partners.
Your Role:
As a Receptionist, you will be responsible for meeting and greeting guests, customers, clients, couriers, and service staff for all departments of the London office.
Your Responsibilities:
- Meet and greet guests, customers, clients, couriers, and service staff for all departments of the London office;
- Operate branch switchboard and associated tasks;
- Manage Branch phone numbers for the internal directory and Business Continuity;
- Issue and control point for the office access cards. Monitor and review access levels;
- Assist with the coordination of our CBA events held at the London office;
- Overflow EA/PA and Facilities duties for the branch;
- Manage Branch couriers and DHL requirements for CBA London.
Requirements:
- Proven experience in a customer service role;
- Intermediate Word and Excel skills;
- Professional Receptionist skills, excellent presentation and communication skills;
- Able to work without supervision and take initiative;
- High attention to detail;
- The ability to follow safety and security procedures, and put them into effect;
- The ability to use office equipment such as switchboards, fax machines, and photocopiers.
Working Arrangements:
This role is on a 12 months Fixed Term Contract and requires on-site work 5 days per week.
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