Bank Receptionist

3 weeks ago

London, Greater London, United Kingdom Cygnet Full time

Your role at Cygnet

We are seeking an experienced receptionist/administrator to join our team at Cygnet. As a Bank Receptionist, you will be the first point of contact for our clients and will be responsible for providing a professional and welcoming reception experience.

Your key responsibilities

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet?

We offer a range of benefits to our employees, including strong career progression opportunities, expert supervision & support, employee referral scheme, pension scheme, and "cycle to work" scheme & employee discount saving.

You will be

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate – including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Suitable candidates will be required to undergo an enhanced DBS check.

About Cygnet

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

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