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E-Commerce Manager

2 months ago


Bristol, Bristol, United Kingdom Moxie and Mettle Limited Full time

About Moxie and Mettle Limited

Moxie and Mettle Limited is a dynamic and ambitious e-commerce company with a strong focus on growth and innovation. We are seeking an experienced E-Commerce Manager to join our team and contribute to our success.

Job Summary

We are looking for a highly skilled E-Commerce Manager to lead our digital marketing efforts and drive growth across multiple D2C websites. The successful candidate will be responsible for developing and executing a channel growth plan, optimizing channel performance, and delivering a long-term growth strategy.

Key Responsibilities

  • Strategy Development: Collaborate with the Marketing Director to co-create and deliver a channel growth plan that aligns with the company's ambitious growth plans.
  • Channel Optimization: Understand and develop the channel mix in line with short and long-term goals and metrics, ensuring optimal performance and ROI.
  • Reporting and Monitoring: Track and analyze channel performance and core metrics, providing insights to inform data-driven decisions.
  • CRO and UX: Optimize user experience and conduct constant testing to increase conversions and improve overall website performance.
  • User Journeys: Work with the Communications Executive to segment the customer base and deliver automation to increase retention and customer loyalty.
  • SEO and Paid Digital: Develop and execute SEO and paid digital strategies, including organic optimization and paid Google/Meta campaigns.
  • Affiliates and Agencies: Manage multiple affiliate networks and work closely with PPC and SEO/development agencies to ensure deliverables are met.

Essential Skills and Experience

  • Commercial Experience: Proven experience in e-commerce, with a strong understanding of digital marketing principles and practices.
  • Data-Driven Approach: Strong analytical skills and experience with data-led decision making.
  • Continuous Testing: Experience with continuous testing and optimization to drive growth and improvement.
  • Brand Production Values: Strong understanding of brand production values and experience working with highly visual or luxury brands.
  • Marketing Attribution: Thorough understanding of marketing attribution and the current challenges in assigning ROAS to acquisition.
  • Website Platforms: Experience managing website platforms on platforms like Shopify, Magento, or WordPress.

Working Pattern and Benefits

  • Hybrid Working: 2/3 days remote working.
  • Holiday and Bank Holidays: 25 days holiday + Bank Holidays.
  • Private Health Scheme: Comprehensive private health scheme.
  • Pension Scheme: Generous pension scheme.
  • Training Allowance: Training allowance to support professional development.
  • Company Discounts: Company discounts on products and services.