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Theater Guest Services Attendant

2 months ago

London, Greater London, United Kingdom Royal Opera House Full time

Welcome to the Royal Opera House's Front of House Ushers team

Our mission is to ensure that every audience member and visitor enjoys a remarkable experience during their time with us.

We are currently on the lookout for dedicated individuals to become part of our esteemed team of Ushers at one of the world's most renowned theaters.

If you are passionate about providing exceptional customer service and possess the following qualifications, we would be eager to hear from you:

  • Proven experience in delivering high-quality customer service
  • Strict adherence to operational and safety protocols
  • Dedication to fostering an inclusive atmosphere
  • Capability to manage sales transactions and inventory efficiently
  • Excellent communication skills coupled with a proactive mindset
  • Familiarity with technology, including point-of-sale systems
  • Strong attention to detail, reliability, and a polished appearance

Work Schedule

This position offers part-time contracts with three shifts per week, featuring flexible hours and the potential for additional shifts during peak times.

Availability for evening, weekend, and occasional daytime shifts is essential.

We encourage you to review the Usher Availability Requirements document prior to expressing your interest.

Interview Process

Should you be selected, attendance at an Assessment Centre in person at our Covent Garden location will be required on designated dates.

Comprehensive training will be provided to successful candidates starting in September.