Football Operations Manager

2 weeks ago


Isleworth, Greater London, United Kingdom Goals Full time
{"h1": "Unlock Your Potential as a Shift Supervisor at Goals"}

Are you a motivated and enthusiastic individual looking to take your career to the next level in the sports industry? Do you have a passion for delivering exceptional customer experiences and driving business growth?

About the Role

We are seeking a skilled and dedicated Shift Supervisor to join our team at Goals, a leading operator of 5 & 7-aside football facilities in the UK. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our centres, providing top-notch service to our customers, and contributing to the achievement of our business objectives.

Key Responsibilities
  • Manage and motivate a team of staff to deliver exceptional customer experiences and meet business targets
  • Develop and implement creative strategies to engage with customers and attract new business
  • Build strong relationships with customers, team captains, and other stakeholders to drive business growth and retention
  • Ensure the effective management of centre operations, including pitch maintenance, customer service, and administrative tasks
  • Contribute to the development and implementation of business plans and strategies to drive growth and profitability
What We Offer

As a Shift Supervisor at Goals, you will enjoy a competitive rate of pay, excellent internal training and development opportunities, and the chance to progress your career in a dynamic and people-focused environment. Our team members are encouraged to develop their careers within Goals, and we provide support, training, and guidance to assist individuals in achieving their career aspirations.

Benefits
  • Birthday Holiday
  • Paid breaks
  • Pension scheme
  • Access to employee assistance careline for you and your family
  • Bonus scheme based on KP's
  • Team incentives
  • 50 % Discount on Goals related products (parties function hire, food)
  • Free individual pitch hire
  • Annual events – Christmas night out
  • Uniform provided
  • Fantasy football team league with prizes

We are committed to providing a positive and inclusive work environment that supports the growth and development of our team members. If you are a motivated and enthusiastic individual looking to take your career to the next level in the sports industry, we encourage you to apply for this exciting opportunity.



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