Furniture Sales Associate

2 months ago


Birmingham, Birmingham, United Kingdom Big Lots Full time

Job Description - Retail Store Associate

About the Role

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Big Lots. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Engage with customers to understand their needs and preferences, making recommendations to meet their needs.
  • Store Operations
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
    • Support the sales process by restocking shelves, processing transactions, and maintaining accurate inventory levels.
  • Team Collaboration
    • Work collaboratively with other sales floor team members to achieve sales goals and provide exceptional customer service.
    • Participate in store meetings and training sessions to stay informed about company initiatives and best practices.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • Prior retail experience preferred.
  • Skills and Abilities
    • Basic English literacy and math skills required.
    • Ability to work a flexible schedule, including nights, weekends, and holidays.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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