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Sales Associate

2 months ago

Birmingham, Birmingham, United Kingdom VF Corporation Full time
About The Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at The North Face. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, inspiring our customers, and maintaining the highest standards on our shop floor.

Key Responsibilities
  • Provide the highest level of customer service, ensuring that all customers are treated with respect and dignity.
  • Develop a thorough knowledge of products in store, including features, benefits, and technical specifications.
  • Maintain merchandising standards in accordance with brand guidelines, ensuring a visually appealing and engaging store environment.
  • Stay up-to-date with current trends and the brand's place within the market, providing expert advice to customers.
  • Follow all operational procedures in the store and in the stock room, ensuring a smooth and efficient customer experience.
What We Offer

We offer a comprehensive benefits package that encourages mental, physical, and financial well-being for all VF associates. Our benefits include a competitive salary, an amazing bonus and pension scheme, and staff discounts. We also offer career ownership, enabling you to build your knowledge and experience across different brands, a supportive feedback-based culture, and tailored training to help you grow professionally and personally.

Our Culture

We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.