Civil Enforcement Officer

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom OCS Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Civil/Parking Enforcement Officer. As a key member of our enforcement team, you will be responsible for ensuring compliance with parking restrictions in Cambridge.

Main Responsibilities
  • Conduct efficient and effective patrols of on and off-street parking areas to identify and address non-compliance.
  • Issue penalty charge notices to vehicles parked in contravention of parking restrictions and record verbal warnings issued to motorists.
  • Report any defects with signs or lines to ensure accurate and effective enforcement.
  • Verify that parking equipment is functioning correctly and report any defects promptly.
  • Provide excellent customer service to members of the public, responding to enquiries and resolving issues in a polite and professional manner.
  • Act as an ambassador for the Council, undertaking additional tasks as directed to support the delivery of our services.
Requirements
  • Previous customer service experience in a demanding environment, such as hospitality or a call centre.
  • Previous experience in civil enforcement/parking or a security environment (desirable).
  • The ability to follow instructions and work within a closely managed operation.
  • The ability to ride a bicycle in various weather conditions.
  • The ability to remain calm in conflict situations and maintain a polite, credible, and confident approach when dealing with members of the public.
  • A willingness to work outside in all weathers and the ability to walk 10 miles per shift.
  • A flexible approach to working hours.
About OCS UK & Ireland

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors, including cleaning, catering, security, technical services, energy management, and compliance. Our mission is to make people and places the best that they can be.



  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Job Title: Civil/Parking Enforcement OfficerJoin OCS Group as a Civil/Parking Enforcement Officer and contribute to maintaining the integrity of parking regulations in Cambridge. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions, issuing penalty charge notices, and providing excellent customer service to...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Job Title: Civil/Parking Enforcement OfficerJoin OCS Group as a Civil/Parking Enforcement Officer and contribute to maintaining the integrity of parking regulations in Cambridge. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions, issuing penalty charge notices, and providing excellent customer service to...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    ### Job Title: Civil/Parking Enforcement Officer ### Job Summary We are seeking a highly motivated and customer-focused Civil/Parking Enforcement Officer to join our team at OCS UK & Ireland. As a key member of our facilities management team, you will be responsible for ensuring compliance with parking restrictions in Cambridge, providing excellent...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    ### Job Title: Civil/Parking Enforcement Officer ### Job Summary We are seeking a highly motivated and customer-focused Civil/Parking Enforcement Officer to join our team at OCS UK & Ireland. As a key member of our facilities management team, you will be responsible for ensuring compliance with parking restrictions in Cambridge, providing excellent...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement Officer Job DescriptionYou will work on a varied, rolling rota carrying out effective patrols of on and off-street parking areas within Cambridge to ensure compliance with parking restrictions.Main Duties and Responsibilities:Ensure patrols are carried out efficiently and effectivelyIssue penalty charge notices to any vehicle parked...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    As a Civil Enforcement Officer with OCS Group, you will play a vital role in ensuring compliance with parking restrictions in Cambridge. Your duties will include carrying out effective patrols of on and off-street parking areas, issuing penalty charge notices to vehicles parked against restrictions, and recording verbal warnings issued to motorists.Main...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    The role of Civil/Parking Enforcement Officer is an exciting opportunity to join the OCS Group team in Cambridge. As a key member of our enforcement team, you will play a vital role in ensuring compliance with parking restrictions across the city.Main Responsibilities:• Conduct effective patrols of on and off-street parking areas to identify and enforce...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin our team as a Parking Enforcement Officer and play a vital role in maintaining the city's parking infrastructure. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions and regulations.Main Responsibilities:Conduct regular patrols of on and off-street parking areas to identify...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin our team as a Parking Enforcement Officer and play a vital role in maintaining the city's parking infrastructure. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions and regulations.Main Responsibilities:Conduct regular patrols of on and off-street parking areas to identify...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin OCS Group as a Parking Enforcement Officer and contribute to maintaining the integrity of Cambridge's parking system. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions, issuing penalty charge notices, and reporting defects with signs or lines.Main Responsibilities:Carry out...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin OCS Group as a Parking Enforcement Officer and contribute to maintaining the integrity of Cambridge's parking system. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions, issuing penalty charge notices, and reporting defects with signs or lines.Main Responsibilities:Carry out...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin OCS Group as a Parking Enforcement Officer and contribute to maintaining the integrity of Cambridge's parking system. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions, issuing penalty charge notices, and reporting defects with signs or lines.Main Responsibilities:Carry out...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin our team as a Parking Enforcement Officer and play a vital role in maintaining the city's parking infrastructure. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions and regulations.Main Responsibilities:Conduct regular patrols of on and off-street parking areas to identify...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin our team as a Parking Enforcement Officer and play a vital role in maintaining the city's parking infrastructure. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions and regulations.Main Responsibilities:Conduct regular patrols of on and off-street parking areas to identify...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Parking Enforcement OfficerJoin OCS Group as a Parking Enforcement Officer and contribute to maintaining the integrity of Cambridge's parking system. As a key member of our team, you will be responsible for ensuring compliance with parking restrictions, issuing penalty charge notices, and reporting defects with signs or lines.Main Responsibilities:Carry out...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    About The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Parking Enforcement Officer. As a key member of our enforcement team, you will be responsible for ensuring compliance with parking restrictions in Cambridge.Main ResponsibilitiesConduct efficient and effective patrols of on and off-street parking areas to...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    About The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Parking Enforcement Officer. As a key member of our enforcement team, you will be responsible for ensuring compliance with parking restrictions in Cambridge.Main ResponsibilitiesConduct efficient and effective patrols of on and off-street parking areas to...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    As a Parking Enforcement Officer with OCS Group, you will play a vital role in maintaining the parking infrastructure in Cambridge. Your primary responsibility will be to conduct effective patrols of on and off-street parking areas to ensure compliance with parking restrictions.Main Duties and Responsibilities:• Conduct thorough and efficient patrols of...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    Key Responsibilities:Our ideal candidate will be responsible for conducting patrols of on and off-street parking areas in Cambridge, ensuring compliance with parking restrictions.Main Duties:Carry out effective patrols to enforce parking regulationsIssue penalty charge notices to vehicles parked against restriction and record verbal warningsReport any...


  • Cambridge, Cambridgeshire, United Kingdom OCS Group Full time

    As a key member of the OCS Group team, you will be responsible for ensuring compliance with parking restrictions in Cambridge. Your role will involve carrying out effective patrols of on and off-street parking areas, issuing penalty charge notices to vehicles parked against restrictions, and recording verbal warnings issued to motorists.Main Duties and...