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Customer Experience Specialist

2 months ago

Hitchin, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

**Job Summary**

Think Specialist Recruitment is seeking a highly skilled and experienced Customer Service Administrator to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage customer expectations and build strong relationships
  • Process service requests and maintain accurate records
  • Provide administrative support to the team and contribute to the smooth operation of our business

**Requirements:**

  • Previous experience in customer service or a related field
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Proficiency in administrative software and systems
  • Desirable: experience with SAP and/or Salesforce

**What We Offer:**

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

**About Us:**

Think Specialist Recruitment is an independent recruitment agency specializing in permanent, temporary, and contract recruitment. We pride ourselves on providing exceptional service to our clients and candidates, and we are committed to building long-term relationships.