Customer Account Liaison

7 days ago


Newbridge, Caerphilly County Borough, United Kingdom Reed Full time

Job Summary:

We are seeking a highly skilled Customer Account Executive to join our team at Reed Business Support. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:

  • Develop and maintain a deep understanding of our product range to effectively communicate with customers.
  • Build and sustain trust with customers through proactive communication and issue resolution.
  • Manage customer accounts across various industry markets, ensuring timely and effective support.
  • Handle customer complaints and provide suitable solutions in a prompt manner.
  • Liaise with customers and suppliers to manage stock, purchase, and sales orders.

Requirements:

  • Previous experience in customer service, inside sales, or admin support.
  • Strong administrative skills, with a good level of proficiency in MS Office.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships.

What We Offer:

As a valued member of our team, you will have the opportunity to work with a leading manufacturer of packaging and contribute to the success of our business. If you have the necessary skills and experience, we encourage you to apply for this exciting opportunity.



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