Community Engagement and Patient Liaison Specialist

3 weeks ago

London, Greater London, United Kingdom British Heart Foundation Full time

Opportunity Overview
We are thrilled to present a unique opportunity for a Community Engagement and Patient Liaison Specialist to join our team and contribute significantly to the advancement of Patient and Public Involvement (PPI) initiatives within the British Heart Foundation (BHF).

As we build on our recent achievements, our goal is to integrate PPI as a fundamental aspect of our operations. We aim to reach a broader audience in innovative ways, enhancing our impact and ensuring that our activities are shaped by the insights of patients and the public.

Key Responsibilities

  • Operational Management: Overseeing daily functions, upholding PPI standards, managing the Heart Voices patient network, and delivering essential administrative support.
  • PPI Initiative Implementation: Facilitating PPI activities across diverse sectors (Research, Policy and Public Affairs, Information and Support), guiding team members through PPI protocols, and organizing events.
  • Success Reporting: Assessing, documenting, and communicating our PPI efforts, managing workloads effectively, and advocating for PPI and peer support throughout the BHF.

Work Arrangement
This position is a fixed-term contract for a specified duration. It offers a blended working model, allowing you to work from home as well as from our office.

At BHF, we recognize the value of collaboration, and our team members on blended contracts can expect to spend some time in the office, typically at least one day each week. The frequency of office use may vary based on your role and the activities required, necessitating a flexible approach to maximize your contributions to our mission.

Candidate Profile
The ideal candidate will possess a comprehensive understanding of patient and public involvement frameworks and be adept in Microsoft Office applications. A project management qualification and familiarity with the UK health charity landscape would be advantageous.

You should have a proven track record in cultivating sustainable relationships with patients, the public, and colleagues, along with experience in managing projects or events and maintaining administrative workflows. Strong organizational abilities, the capacity to meet deadlines, and adaptability to shifting priorities are essential.

A commitment to meaningful patient and public involvement, the ability to support colleagues, and the confidence to express concerns are vital. You should demonstrate excellent interpersonal skills, capable of conveying complex information clearly, while also prioritizing equality, diversity, and personal growth.

About Us
Every individual is susceptible to the heartbreak caused by heart and circulatory diseases, which remain the leading global causes of mortality. However, the research we support embodies hope. Our mission is to discover cures and treatments that allow us more time with our loved ones.

We value and honor each person's unique contributions, celebrate diversity, and integrate inclusion into our daily practices. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups, foster an environment where all colleagues and volunteers can thrive.

What We Offer
Our Career Academy provides support, inspiration, and opportunities to help you realize your full potential. We promote a strong culture of internal advancement and will actively assist you in developing your career within the Recruitment team and the broader organization.

Our comprehensive employee benefits include:

  • 30 days of annual leave plus public holidays
  • Private medical insurance
  • Dental health coverage
  • Contribution towards gym membership
  • Pension plan with employer contributions
  • Life assurance

Interview Process
Interviews will be conducted virtually.

Application Process
Applying for a role at BHF is straightforward. You will need an updated CV and a supporting statement detailing your interest in the position and how you meet the required criteria.

As part of our commitment to inclusivity and fairness in the selection process, we will utilize anonymous CV software during the application journey.

We encourage early applications as we will review submissions throughout the advertising period.

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