Optical Consultant

6 days ago


York, York City, United Kingdom Boots Full time

About the Opportunity

This is an exciting chance to become part of a leading optical chain in the UK, where customer satisfaction is at the heart of everything we do. As an Optical Consultant, you will be part of a team that delivers exceptional customer experiences and provides high-quality eye care services.

Key Responsibilities

  • Build strong relationships with customers by listening to their needs and providing personalized solutions.
  • Help customers find the perfect glasses and contact lenses tailored to their lifestyle and preferences.
  • Order and dispense glasses and contact lenses with precision and care.
  • Provide excellent aftersales support through repairs and adjustments.
  • Work collaboratively as part of a team to achieve common goals.
  • Perform various operational and administrative tasks to ensure the smooth running of the store.
  • Support colleagues in developing their knowledge and skills.

About You

We are looking for someone who is passionate about delivering exceptional customer service and has a natural ability to build relationships with people. You will be enthusiastic about learning about new products and staying up-to-date with the latest technical and regulatory aspects of the role. Previous optical experience is essential, and we offer ongoing training to help you develop your skills and progress in your career.

Our Benefits

  • A competitive compensation package and discretionary bonus scheme.
  • A pension scheme to support your long-term financial goals.
  • One of the best staff discount schemes in the UK.
  • 22 days holiday plus bank holidays, with the option to purchase additional leave.
  • Flexible benefits that allow you to create a package that suits your individual needs.
  • Excellent opportunities for career development and progression across Boots Opticians, Retail, and Pharmacy.

Why Boots?

Boots Opticians is a leading optical chain in the UK, committed to helping everyone see what's possible. We offer a diverse and inclusive workplace, with opportunities for career progression and development. Our purpose is to deliver exceptional customer experiences and provide high-quality eye care services.


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