Product Support Analyst
1 week ago
**About Moody's**
We strive to create an inclusive environment where everyone can exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
**The Role:**
As an Insurance Operations Analyst, you will be responsible for providing support and assistance with the operational aspects of Insurance products. This role offers opportunities for development and involvement in challenging projects.
**Key Responsibilities:**
- Monitor sales orders and ensure accurate client data using Salesforce
- Fulfill delivery of global insurance products and license keys
- Set up client accounts for electronic services and distribute software
- Provide exemplary customer care and resolve client queries promptly
- Collaborate with other departments to ensure client satisfaction
- Identify potential issues and improvements to operational processes
- Adhere to operational standards
**Requirements:**
- Undergraduate degree in Finance, Business Administration, or related field
- Experience in customer service, administration, or operations role
- Excellent communication skills and fluency in English
- Strong attention to detail and accuracy
**Technical Skills:**
- Strong knowledge of Microsoft Office
- Experience with data analysis tools/techniques is desirable
- Experience with Enterprise IT, Database, and CRM systems is a plus
**Moody's is an equal opportunity employer. We value diversity and inclusion in the workplace.
-
Product Control Analyst
3 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeAbout the RoleWe are seeking a highly skilled Trading Product Control Analyst to join our team at NatWest Group.As a key member of our team, you will be responsible for delivering accurate and timely financial reporting and control activities for our trading desks.Key ResponsibilitiesSupport the delivery of end-to-end financial control activity, including...
-
Product Control Analyst
2 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Group Full timeAbout the RoleWe are seeking a highly skilled Trading Product Control Analyst to join our team at NatWest Group.As a key member of our team, you will be responsible for delivering accurate and timely financial reporting and control activities for our trading desks.Key ResponsibilitiesSupport the delivery of end-to-end financial control activity, including...
-
Agile Product Analyst
3 days ago
Edinburgh, Edinburgh, United Kingdom Wood Mackenzie Ltd Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Wood Mackenzie Ltd. As a Business Analyst, you will play a critical role in supporting the maintenance and migration effort to our new central data platform.The platform will support the data that drives our business, supports our products, and enables our customers to truly...
-
Agile Product Analyst
2 days ago
Edinburgh, Edinburgh, United Kingdom Wood Mackenzie Ltd Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Wood Mackenzie Ltd. As a Business Analyst, you will play a critical role in supporting the maintenance and migration effort to our new central data platform.The platform will support the data that drives our business, supports our products, and enables our customers to truly...
-
Data Product Analyst for Alternative Investments
3 weeks ago
Edinburgh, Edinburgh, United Kingdom addepar Full timeAbout Addepar Addepar is a global technology and data company dedicated to empowering investment professionals with the insights they need to make informed decisions. Our platform aggregates portfolio, market, and client data for over $6 trillion in assets, serving clients in over 45 countries. We integrate with a wide range of software, data, and services...
-
Data Product Business Analyst
3 days ago
Edinburgh, Edinburgh, United Kingdom Addepar Full timeWe are seeking a skilled Product Management Analyst to join our ADM Team at Addepar! Our Alternative Data Management (ADM) product is a highly requested new addition to our platform, serving as both a backend data processing and ingestion service and a frontend investment management platform. ADM provides our clients with timely and accurate data about their...
-
Data Product Business Analyst
3 days ago
Edinburgh, Edinburgh, United Kingdom Addepar Full timeWe are seeking a skilled Product Management Analyst to join our ADM Team at Addepar! Our Alternative Data Management (ADM) product is a highly requested new addition to our platform, serving as both a backend data processing and ingestion service and a frontend investment management platform. ADM provides our clients with timely and accurate data about their...
-
Decision Support Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Tesco Bank Full timeGeneral information Job Title Decision Support Analyst Ref # 8962 Location Edinburgh Department Finance Leadership Business Area Finance Leadership Working time Full-Time Date Published Closing date Serving our customers, communities, and planet a little better every day. Salary - From £33,040 + annual bonus & benefitsWork Level - 1Location - Edinburgh,...
-
Technical Support Analyst
6 days ago
Edinburgh, Edinburgh, United Kingdom iO Associates - UKEU Full time £25,000 - £29,000About the RoleWe are seeking a skilled IT Service Desk Analyst to join our team at iO Associates - UK/EU. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective resolution to IT-related issues and queriesCollaborate with...
-
Senior Quality Assurance Analyst
10 hours ago
Edinburgh, Edinburgh, United Kingdom Royal London Group Full timeAbout the RoleWe are seeking a highly skilled Senior Test Analyst to join our team at Royal London Group. As a Senior Test Analyst, you will be responsible for ensuring the quality of our software products by designing and executing comprehensive test plans.Key Responsibilities:Develop and execute test plans to ensure the quality of software productsDesign...
-
Senior Quality Assurance Analyst
9 hours ago
Edinburgh, Edinburgh, United Kingdom Royal London Group Full timeAbout the RoleWe are seeking a highly skilled Senior Test Analyst to join our team at Royal London Group. As a Senior Test Analyst, you will be responsible for ensuring the quality of our software products by designing and executing comprehensive test plans.Key Responsibilities:Develop and execute test plans to ensure the quality of software productsDesign...
-
Product Control Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Full timeJob DescriptionRole OverviewWe are seeking a skilled Trading Product Control Analyst to join our team at NatWest Markets. As a key member of our Commercial & Institutional business, you will be responsible for delivering accurate financial reporting and maintaining the integrity of our ledger.Key ResponsibilitiesDeliver daily P&L and monthly balance sheet...
-
Product Control Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom NatWest Full timeJob DescriptionRole OverviewWe are seeking a skilled Trading Product Control Analyst to join our team at NatWest Markets. As a key member of our Commercial & Institutional business, you will be responsible for delivering accurate financial reporting and maintaining the integrity of our ledger.Key ResponsibilitiesDeliver daily P&L and monthly balance sheet...
-
Data Analyst
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Phoenix Group Holdings Full timeAbout the RoleWe are seeking an experienced Data Analyst to join our Client Services Team within Retirement Solutions at Phoenix Group Holdings. This is a brand new role to join our growing team.About UsWe are the UK's largest long-term savings and retirement business, offering a range of products across our market-leading brands. We are a FTSE 100...
-
Business Analyst
3 days ago
Edinburgh, Edinburgh, United Kingdom FNZ Group Full timeAbout the RoleFNZ Group is seeking a highly skilled and motivated Business Analyst to join our Internal Client Money Reconciliations team. As a Business Analyst, you will play a critical role in ensuring the completion of daily Internal Client Money Reconciliations, working closely with various stakeholders to identify and resolve complex issues.Key...
-
Business Analyst
3 days ago
Edinburgh, Edinburgh, United Kingdom FNZ Group Full timeAbout the RoleFNZ Group is seeking a highly skilled and motivated Business Analyst to join our Internal Client Money Reconciliations team. As a Business Analyst, you will play a critical role in ensuring the completion of daily Internal Client Money Reconciliations, working closely with various stakeholders to identify and resolve complex issues.Key...
-
Financial Services Analyst
7 days ago
Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full timeJob Title: Business Systems AnalystAbout the Role:We are seeking an experienced Business Systems Analyst to join our team at RedRock Resourcing. As a Business Systems Analyst, you will play a key role in analyzing business needs and developing solutions to drive business growth and improvement.Key Responsibilities:Analyze business requirements and develop...
-
Business Systems Analyst
7 days ago
Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full timeJob Title: Business Systems AnalystAbout the Role:We are seeking an experienced Business Systems Analyst to join our team at RedRock Resourcing. As a Business Systems Analyst, you will play a key role in analyzing business needs and developing solutions to drive business growth and improvement.Key Responsibilities:Analyze business requirements and develop...
-
Financial Services Analyst
7 days ago
Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full timeJob Title: Business Systems AnalystAbout the Role:We are seeking an experienced Business Systems Analyst to join our team at RedRock Resourcing. As a Business Systems Analyst, you will play a key role in analyzing business needs and developing solutions to drive business growth and improvement.Key Responsibilities:Analyze business requirements and develop...
-
Financial Services Analyst
4 weeks ago
Edinburgh, Edinburgh, United Kingdom RedRock Resourcing Full timePosition OverviewFinancial Services Analyst - Exciting OpportunitySalary Range: £45,000 - £55,000 + Comprehensive Benefits + Flexible Work OptionsA prominent organization is seeking a skilled Financial Services Analyst with a robust background in the financial sector.Key Qualifications:Proven experience as a Financial Services Analyst, preferably in a...