Customer Service Representative

1 month ago

Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our Phone Shop team in Bishops Stortford Superstore. As a key member of our sales and service team, you will be responsible for delivering an exceptional shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge, staying up-to-date with the latest technology and promotions.
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy.
  • Adhere to company policies and procedures, ensuring compliance with health and safety regulations.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours.
  • Access to a range of benefits, including holiday pay, pension scheme, and cycle-to-work scheme.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with regular team-building activities and social events.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic computer skills, with experience of using technology to support sales and customer service activities.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].

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