Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work effectively as part of a team to achieve sales targets, maintain store standards, and support colleagues as needed.
- Be knowledgeable about products and services, making recommendations to customers and promoting Tesco's offers and promotions.
- Contribute to the overall success of the store by participating in visual merchandising, stock management, and other tasks as required.
- Develop and maintain strong relationships with customers, colleagues, and other stakeholders to build a positive and inclusive store environment.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
- Opportunities for career development and progression within the company.
- A fun and supportive work environment, with regular team-building activities and social events.
- Access to exclusive discounts and offers, both in-store and online.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A passion for delivering exceptional customer service and a commitment to maintaining high standards.
- The ability to work flexibly, including evenings and weekends, and to adapt to changing priorities and demands.
- A strong work ethic and a willingness to learn and develop new skills.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply online or visit your local Tesco store to speak with a member of our recruitment team.
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